While I can sympathize with the plight of the indy records store owner painted by Seth Walker's "Facing the Music" (8/12), I must add that service and friendliness to customers seems to be a forgotten art in today's small stores. And while it is all too easy to blame downloading on the lack of sales, the blame squarely falls on high CD prices ($18.98 a CD!) and inferior music, as well as a "too cool for you" attitude.
And why no mention of Eugene's truly great music outlets like the Museum of Unfine Art or House of Records? It seems that the writer would rather send us to Portland to ignore two of Eugene's finest stores, where a smile and a "Hello" go a long way to making a sale.
Marc Time, Junction City